Support
Customer support
Support for every Field's Edge Software application is handled directly by the people who build it. There is no ticket queue and no outsourced first line.
How to reach us
We respond to support email within two business days.
What to include
Sending these along with your first message usually saves a round trip:
- The name and version of the app, and the device and operating system version you are running it on.
- What you expected to happen and what happened instead.
- The steps that lead to the problem, and whether it happens every time.
- A screenshot or screen recording, if the problem is something you can see.
Other requests
- Privacy, data, business and press
- support@fieldsedgesoftware.com — for data requests, see our Privacy Policy.
- Postal mail
- Field's Edge Software LLC 8735 Dunwoody Place Ste NAtlanta, GA 30350United States